voip & cloud pabx systems
Borderless Communication. Crystal-Clear Voice.
Upgrade from restrictive legacy phone systems to a scalable, cloud-based PBX that keeps your team connected—anywhere, on any device.
Legacy PBX is holding your team back.
Traditional on-premise PBX systems and landlines are expensive to maintain, lack flexibility for hybrid work, and leave your business disconnected the moment a cable is compromised or the grid goes down.
We change the architecture. By moving your voice infrastructure to the cloud, we provide an enterprise-grade Unified Communications platform. It scales instantly, slashes your monthly call costs, and ensures you never miss a critical client interaction, no matter where your staff is working.
An Ecosystem Built for Connection
Unified Mobility (Softphones)
Take your office extension anywhere. With our dedicated mobile and desktop applications, your team can make and receive enterprise calls directly from their smartphones or laptops as if they were sitting at their desks.
Advanced Routing & Analytics
Gain complete control over your call flow. Features include intelligent IVR (auto-attendants), seamless call forwarding, automated call recording for compliance, and real-time dashboard analytics to monitor agent performance.
Instant
Scalability
Opening a new branch or hiring 10 new staff members? We can add extensions and provision users in minutes via the cloud, with zero physical wiring or expensive on-site technician visits required.
Powered by Bicom Systems & Yealink
- Flawless communication requires perfect harmony between software and hardware. We leverage Bicom Systems for highly secure, geo-redundant digital call routing, paired exclusively with Yealink’s premium endpoints for an unparalleled HD acoustic experience.
- Seamless integration with Microsoft Teams.
- HD Voice technology with advanced acoustic shield noise cancellation.
- Geo-redundant cloud servers for 99.99% uptime.
-40%
The Cost of Outdated Telecoms
Businesses switching from traditional Telkom lines or legacy on-premise PBX systems to our Cloud VoIP platform typically see up to a 40% reduction in their monthly telecom spend. This is driven by drastically lower call rates, zero hardware maintenance fees, and free inter-branch dialing.
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Can we keep our existing business phone numbers?
Absolutely. We handle the entire geographic number porting process. You keep your established business numbers while moving to our modernized network, ensuring zero disruption to your clients.
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What happens to our phones during load-shedding?
Because our Hosted Cloud PBX platform lives in the secure cloud, your telephone system never actually goes down. If your office loses power, inbound calls can be instantly and automatically rerouted to smartphone apps (softphones), alternative branch lines, or external mobile numbers. Additionally, if your local network routers are backed up by an inverter or UPS system, your physical desktop IP phones will continue to make and receive crystal-clear crystal calls without a single second of interruption.
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Do we need to buy expensive new desk phones?
You don't have to call us. Our systems proactively monitor your fleet. Toner is automatically dispatched before you hit 0%, and our helpdesk receives automated alerts for technical faults, often dispatching a technician before your team even reports the issue.
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Can this integrate with Microsoft Teams?
Yes. We offer direct routing capabilities that allow you to make and receive external calls directly within your Microsoft Teams interface, bridging the gap between internal collaboration and external communication.
