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SMALL BUSINESS PHONE SYSTEMS
Small Business Phone Systems in South Africa,
Built to Keep Ringing
Hardware, software, installation, training and your monthly SLA in one fixed monthly figure — or softphone extensions from R50 per user per month if your team already works off mobiles. Running on the Bicom Systems platform, supported in all nine provinces.
Tell us how many people need to answer a phone.
We'll send a proposal within 2 hours during office hours.
No obligation.
One number,
every device
Desk phone, laptop, cellphone — the same extension rings on all three.
An auto-attendant
“Press 1 for sales, 2 for accounts.” You sound like a company, not a spare room.
Voicemail to email
Every message lands in the inbox as audio and text. Nothing sits unheard.
Call recording as standard
Settle a disputed order in ninety seconds, not an afternoon.
What a Small Business Phone System Actually Does
A small business phone system routes every incoming call to the right person, on whatever device they're holding.
One business number, an auto-attendant that answers professionally, and extensions that follow your team to a desk, a laptop or a cellphone.
The point isn't the handset. It's that nobody phoning you ever hears a personal voicemail or “sorry, she's not at her desk — try her cell.”
Ten years ago that meant a box on the wall. Today it runs over your internet line, which costs less to own and is harder to break.
Still Running the Office Off Three Cellphones and a Telkom Line?
It works right up until it doesn't. Then a client phones during a site visit, gets voicemail, and phones your competitor instead — and you never find out it happened.
The switch gets put off because the last quote came with a hardware bill and an installer who wanted to drill through the boardroom wall.
What it's actually costing you:
- Calls go to whoever happens to be nearest the phone
- Your best salesperson's cellphone number is now the company number
- Staff leave, and their contacts leave with them
- No record of what was agreed on any call
- Stage 4 hits, the router dies, and the phones simply stop
How We Get Your Phones Working
Four steps, and we do the parts that involve a screwdriver or a licence application.
Step 1
Assess
We ask how many people answer calls, how many are at desks versus on the road, and what your internet line can carry. Fifteen minutes on the phone, or a site visit if the building is complicated.
Step 2
Design
You get a written proposal with the extension count, handsets, call rates and one monthly figure. No line item appears later that wasn't on that page.
Step 3
Deploy
We port your number, build your auto-attendant and greetings, configure the handsets before they arrive, and train your staff. You keep trading throughout.
Step 4
Sustain
Your SLA starts the day you go live. Queries are resolved inside 24 hours, backed by that SLA, and a technician gets in a car when the problem needs hands on it.
Why South African Businesses Put Their Voice on Our Platform
We answer for the
whole office
Most voice providers hand you a PBX and assume the fibre, the power and the rest of the office are someone else's problem. When a call drops, you're refereeing between three suppliers. We supply the voice, the line and the print and IT alongside it — one company accountable.
A contract is what makes
a guarantee enforceable
Month-to-month sounds like freedom until something breaks and you find you have no recourse. Our SLA is a written commitment to a 24-hour resolution. You can hold us to it.
Proven at volume,
priced for ten people
Our clients pushed over 1 800 000 voice minutes through this platform in 2025, with more than 3 000 users on it. The same infrastructure runs a ten-person practice and a national branch network.
Operating since 2010
Clients in 9 of 9 Provinces
9.2/10 Net promoter score
Trusted by 500+ SA Businesses
Phone System Tiers, From Ten Extensions to a Thousand
Start where you are. The platform is the same at every tier, so growing means adding extensions, not replacing a phone system.
| Tier | Users | Best suited to | What it includes |
|---|---|---|---|
| Essential | 1–10 | A first professional office footprint, or a practice where everyone answers the phone | Auto-attendant, voicemail to email, ring groups, call recording, softphone and mobile app, one business number |
| Growth | 11–50 | A sales floor, a branch office, or a team that has outgrown passing the handset around | Everything in Essential, plus departmental routing, hunt groups, call reporting per extension, and free calling between branches |
| Advanced | 51–100 | Multi-department operations that need to see what's happening on the phones | Everything in Growth, plus call queues, live dashboards, CRM integration and compliance-grade recording |
| Enterprise | 100+ | Multi-site and multi-province operations, contact centre functions | Everything in Advanced, plus contact centre queuing, IVR trees, API access and a dedicated account engineer |
Add-on worth asking about — Backup power.
Every cloud provider will tell you that during loadshedding your calls fail over to staff cellphones. That's a workaround, not a fix: your desk phones and router are still dead. Because we also fit solar and backup power, we can quote the UPS or inverter alongside the system — a separate add-on, not bundled into the tiers above, and the reason our clients' phones ring when their neighbours' don't.
What You Need to Get Started
What you'll need
- A registered company, trading two years or more
- CIPC registration documents and a company letterhead
- Bank confirmation letter and director IDs
- Latest financials, or three months' bank statements
- A working internet connection — fibre or LTE, and we'll tell you honestly if yours won't carry the call volume
The steps
- Send us your extension count; we send a written proposal
- Approve it and complete the finance application
- We submit your number port and configure the platform
- Handsets arrive pre-configured; we install and train on site
- Your SLA begins
Most small offices are live in 5 to 10 working days. Number porting runs 2 to 6 weeks independently of us, so you go live on a temporary number and the port completes in the background. Nothing stops trading while you wait.
Not sure what you're currently paying for voice? Book the Efficiency Audit and we'll work it out from your bills.
Still Running the Office Off Three Cellphones and a Telkom Line?
It works right up until it doesn't. Then a client phones during a site visit, gets voicemail, and phones your competitor instead — and you never find out it happened.
The switch gets put off because the last quote came with a hardware bill and an installer who wanted to drill through the boardroom wall.
Factors that determine the cost when you are searching for printers for rent quotes:
- The rental term of the copiers.
- The escalation of the lease.
- The format and size of the printer (if it prints in A4 only or both A4 and A3 paper).
- Performance of the copier - page speed per minute.
- Whether the machine prints in black and white (mono) only or both colour and mono.
- The type of finishing options or extras you require.
Platform and Compatibility
Spec list — “connectivity” links to /connectivity
- Platform: Bicom Systems, delivered through Centracom on licensed South African voice infrastructure
- Handsets: Yealink IP desk phones, supplied pre-configured. Existing SIP handsets assessed case by case
- Softphone: desktop, iOS and Android apps, plus a browser phone with nothing to install
- Connectivity: fibre or LTE — we can supply the line, see connectivity
- Numbering: geographic and 087 numbers, porting supported nationally
- Integrations: CRM and helpdesk, from the Growth tier upward
- Coverage: all nine provinces, on-site support
Stop Missing Calls. Start Answering Properly.
Tell us how many people need to answer a phone and we'll put a written proposal together — one monthly figure, every cost on the page.
What is Needed For You To Rent An Office Printer?
In order to successfully submit a rental credit application, you will need the following:
A registered company trading for at least two years (In some cases you are able to sign surety on your copier rental agreement so please contact us for further info).
A copy of company registration documents.
A copy of your business’s letterhead.
A copy of a cancelled cheque or bank stamped letter.
Copies of ID documents of shareholders/directors/members.
Audited Financial Statements or three months bank statements.
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Benefits of Our Printers for Rent/Lease
Tax Efficiency
Copier rentals are fully tax deductible. VAT is also paid monthly with each installment instead of being capitalized for upfront.
Budgeting & Money Saving
By leasing office printers, businesses can better control their total cost of ownership. Rental agreements ensure that each month a fixed monthly value is budgeted and paid for by the business. Choosing a rental agreement for your office equipment also alleviates the risk and pressure of large capital expenses.
Maintenance
When leasing a printer, you do not have to worry about any maintenance. This is taken care of by your service providers.
Flexibility
Copier rentals allow for early upgrades, easy budgeting and the addition of new technology as and when it emerges. You are able to scale your printer systems according to the growth of your business.
Life Cycle Management
Like any IT hardware, photocopiers and printers depreciate and become outdated over time. A well implemented rental agreement ensures that your business enjoys maximum value from your printer while ensuring that it is upgraded at the correct time in its lifecycle.
The Metrics That Move Business.
The metrics that drive South Africa’s most demanding work environments.
500+
Active clients we serve across South Africa.
1 DAY
Support tickets resolved in 1 day or less in 2025.
750 000+
Kilometers travelled by our technicians in 2025.
27 000 000+
Copies made by our clients in 2025.
Where can we send your quote?
Thank you for contacting us.
We’ll get back to you as soon as possible.
We got it.
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How much can we actually save with managed print?
By consolidating your infrastructure under a managed print service, businesses typically reduce overall document costs by up to 30% to 40%.
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How does this help us with POPIA compliance?
Modern X-Corp print setups act as an encrypted perimeter to protect personal information from data leaks. Our intelligent document solutions support secure, PIN-activated or card-authenticated user logins, ensuring sensitive corporate documents are never left lying exposed on an open printer tray.
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What happens if a printer breaks or runs out of toner?
You don't have to call us. Our systems proactively monitor your fleet. Toner is automatically dispatched before you hit 0%, and our helpdesk receives automated alerts for technical faults, often dispatching a technician before your team even reports the issue.
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Can your scanning solutions integrate with our existing software?
Yes. We architect custom digital workflows that route scanned documents directly into your existing ERP, accounting software (like Sage or Xero), or cloud storage (SharePoint, Google Drive) using advanced OCR to make text instantly searchable.