Blog Layout

How to Choose a Business Phone System in Seven Simple Steps:
Tyla Jonker • Mar 11, 2022

Looking for a phone system for your small business? 


Selecting the right Business Phone System (one that meets both your current and future financial and operational needs) is crucial. 


In order to find the right system for your business, you will first need to do some planning and research (as you would when purchasing any other office equipment).


7 Simple Steps To Choosing Your Business Phone System: 



1. Assess Your Staffing Needs:


Assess the current and potential call volume for your business based on employee count.


Look at your business plan… 

How many staff members require a phone? 

How many of them require desk phones and how many of them communicate mobily?


2. Consider Scalability:


Consider scalability when it comes to the future growth of your business.


Your phone system should be able to serve your current needs as well as any future growth. 


3. Think About Your Locations:


Examine your company's geographic locations. Businesses with multiple locations or branches will need a solution quite different from those of businesses operating in single locations. 


4. Assess Existing Infrastructure:


You may already have existing infrastructure… And if so, will the phone system you’re looking at work with your existing infrastructure? Or do you have older equipment that will need to be replaced or upgraded?


5. Consider The Features You Will Need:


Modern business phone systems offer a variety of features (some standard and some as optional add-ons). 


Make a list of any
essential features that your business may need as well as any features that you do not see necessary - use this when comparing systems.


6. Think Support:


Choosing a business phone system involves choosing a
service provider who will provide the support you need to keep your system up and running while performing troubleshooting and providing maintenance when any issues arrive.


Be sure to examine your prospective providers offerings carefully. What do they include? And ultimately, opt for a provider with a clear track record of excellent customer support and service.


7. Consider The Type of Phone System:


When choosing a business phone system, the most important choice you will make is the
Type of Phone System you choose.. (landline, VoIP or virtual) and where you want your equipment hosted (on-premises or in the cloud).


Will you need a full phone system that includes physical desk phones? Or would your business better fit a virtual phone service that relies on mobile devices? These are all important aspects you will need to decide on before you can make the choice and equip your business with the right phone system.



Now that you have considered your business’ telecoms needs, you can…


  • Allocate a reasonable budget for the phone system.
  • Make a shortlist of your options.
  • Research the track records of service providers
  • Request for demos and stress test the shortlisted services before signing up.
  • And finally, equip your business with the right phone system.

For more information or further assistance choosing a phone system for your organization,
Contact us at X Corp - We’re here to assist you with everything office automation. 


Alternatively, try our
Quick Quote Tool to get your customized phone system quote.



by Tyla Jonker 17 Apr, 2024
Remote work has become a norm rather than an exception. With this shift, the needs of businesses and their workforce have evolved, including the demand for efficient printing solutions . X-Corp Business Solutions recognizes this paradigm shift and is committed to providing tailored printing solutions to meet the demands of today's remote workforce. 
by Tyla Jonker 04 Apr, 2024
 Today, we're diving into a topic that's vital for keeping your business communication game strong: Transitioning from your old-school business phone system to a slick, modern hosted one. Now, any change can be a bit daunting, but when it comes to telecomunications, this shift is all about boosting your business efficiency and flexibility. First off, why the shift? Well, picture this: your traditional phone system, with its clunky hardware and limited features, just can't keep up with the demands of today's fast-paced business world. But fear not! Transitioning to a hosted system means saying goodbye to all those headaches and hello to a world of benefits. So, how do you make this transition without breaking a sweat? Let's break it down: Making The Transition to Hosted
by Tyla Jonker 18 Mar, 2024
Although encountering problems with printers and copiers is common in office settings, they should not be hindering productivity or impacting workflow! Today we’re tackling some of the most common issues that plague business printers and copiers . Whether you're dealing with paper jams, connectivity problems, or mysterious error codes, we've got you covered with practical solutions to keep your office running smoothly.
by Tyla Jonker 16 Feb, 2024
In today's rapidly evolving technological landscape, businesses are constantly seeking ways to stay ahead of the curve and remain competitive. One crucial aspect of this endeavor is ensuring effective communication both internally and externally. Traditional phone systems are becoming outdated and restrictive, unable to keep up with the dynamic needs of modern businesses. This is where hosted phone systems come into play, offering scalability, adaptability, and a plethora of features that can future-proof your business communications. What are Hosted Phone Systems? Hosted systems are also known as: cloud-based or VoIP (Voice over Internet Protocol) phone systems. They operate through: secure internet connections, eliminating the need for cumbersome hardware and infrastructure. 9 Advantages of Hosted Phone Systems For Businesses in 2024:
by Tyla Jonker 07 Feb, 2024
VoIP technology has revolutionized communication for businesses, offering cost-effective and efficient solutions. However, like any technology, VoIP systems can encounter problems from time to time. Below we touch on some simple troubleshooting tips to help you resolve common VoIP issues quickly and get back to smooth communication. Five Common VoIP Problems & How to Fix Them:
by Tyla Jonker 31 Jan, 2024
In 2024, copiers and printers have evolved beyond simple paper-handling machines. As businesses embrace digital transformation, the demand for advanced features that enhance productivity and streamline workflows is at an all-time high. 
by Tyla Jonker 04 Oct, 2023
In the fast-paced world of modern business, staying connected with customers and streamlining communication processes is paramount. One technology that has revolutionized the way businesses interact with clients is the Interactive Voice Response (IVR) system. IVR has evolved far beyond its basic roots and has become an indispensable tool for enhancing customer experience and operational efficiency. With all this said, let’s dive into the roles and benefits of IVR in modern business phone systems and highlight why it's a must-have for businesses of all sizes. Understanding IVR: A Brief Overview Interactive Voice Response, or IVR, is an automated telephony system that interacts with callers, gathers information, and routes calls based on the caller's input. Through a combination of voice recognition, touch-tone keypad input, and pre-recorded voice prompts, IVR systems guide callers to their desired destinations within a company's phone system. Roles of IVR in Modern Business Phone Systems:
by Tyla Jonker 07 Sept, 2023
In today's fast-paced business landscape, having a reliable and efficient communication system is essential. Hosted phone systems have gained prominence as a cost-effective and flexible solution for businesses of all sizes. When it comes to selecting the right provider for your hosted phone system, X-Corp stands out as a top choice. Below, we’ll touch on seven of the most compelling reasons to choose us for your businesses hosted solution! Why Choose X-Corp For Your Hosted Solution?
by Steven Jonker 08 Aug, 2023
In the ever-evolving world of printing and duplication technology, the Riso SF5030 stands out as a game-changer. This high-performance machine is a remarkable representation of Riso's commitment to providing tools that cater to varying needs, from educational institutions to businesses and creatives. Let’s take a closer look at the uses, specs, and benefits of the Riso SF5030.
by Tyla Jonker 31 Jul, 2023
In the rapidly evolving world of telecommunications, a Private Automatic Branch Exchange (PABX) system plays a pivotal role in managing business communication efficiently. The traditional PABX has transformed into a modern, feature-rich system, empowering organizations to streamline their communication processes, improve productivity, and enhance customer interactions. In this ‘quick-read’ blog post, we will delve into the key elements of modern PABX systems and shed light on how they benefit businesses like yours, in the digital age. What is a PABX System?
More posts
Share by: