PABX

HOSTED PABX PHONE SYSTEMS

Our hosted PABX Phone Systems are built on a world-class platform.

What Is A Hosted PBX Phone System?

Cloud PABX, also known as virtual or hosted PABX is an IP-based PBX solution that's provided and accessed completely via the internet (the cloud).


These telephone-exchange systems are built and managed by a third party provider (like us, at X Corp) who takes care of everything (from the software, hardware and training to the maintenance of the system).

How Can Hosted PABX Save You Money?

Hosted PABX systems have proven to save businesses who make the switch up to 55% on their telecoms bills, are you ready for the switch? 


Your business will have full control over how much you pay (as you pay only for the features and phone lines that you need). There are no upfront costs, little maintenance and lower call costs.


  • No Additional Equipment / Hardware 
  • Reduced Maintenance / IT resources
  • No Need to Employ a Full-Time Receptionist 
  • Pay for What You Want / Grow With Your Company 
  • Eliminate Down-Times 
  • Multi-Site Coordination & One Unified System for All Locations 
  • Long Distance Calls & Reduced Call Rates

To find out more about PABX read our blog post "What is a PBX Phone System?"

Benefits Of Our Hosted Pabx Systems

Scale

Accessible to small, medium and large businesses

Save

Our customers save up to 40% on their monthly telecoms bills.

Solve

We help you solve problems like downtime and productivity.

Our Hosted Pabx System Features

Equipment-heavy phone systems are a thing of the past. Cloud/Virtual PABX systems have taken the lead with a host of superior benefits, ensuring that you save on valuable costs while increasing the overall workflow and productivity within your business. 


Whether it comes down to their ability to grow with your company (letting you pay only for what you need), the ease of maintenance or the fact that everything is taken care of by the provider, Cloud-based systems are able to give you more control and flexibility over your voice communication processes.


Read more Hosted PABX features here.

GET A QUOTE

Reasons Why Your Business Needs a Hosted PABX System

Your Current Phone System is Outdated, Unreliable or Lacks Modern Features

You Feel that You are Spending Too Much Money On Your Monthly Telecoms Bill

You are Happy with Your Phone System but Unhappy with Your Current Service Provider

Why Choose X Corp For Your Cloud-Based PABX?

With over a decade in the industry, we cater for Small, Medium and Large Offices that require up to 100 PABX system ports for lines and extensions. We are dedicated to giving you the best service possible.


Leading Brands


We offer a wide range of leading PABX system brands in South Africa:

  • Yealink
  • Mikrotik
  • BDCOM
  • Ubiquiti UniFi
  • Grandstream


Our Payment Options


Our PABX phone systems are offered with Rental, Hire and Cash Payment options available.


The Latest Technology


We offer the latest technology in IP PBX telephony and VoIP PABX system.


Support & Maintenance


We strive to create ongoing relationships with our clients by offering the best in support and maintenance. Our skilled team will install, setup and configure your PABX system and train your employees on how to get full usage of some of the more advanced features.


Our Team


Our skilled staff are trained, certified and competent in installing and maintaining hosted PABX phone systems. Together with our passion for office-automation, we are here to provide you with the best service possible.

Get So Much More Than Just A PBX System


10 Years In Business

We have been in business for almost a decade - but more significantly most of our clients have been with us since day one.

Skilled Staff

Our staff are trained, certified and competent in installing and maintaining hosted PABX solutions.

National Footprint

We can confidently and consistently support customers anywhere in South Africa through our network of technicians.

Competitive Rental Prices

We are not the cheapest - and we don't want to be. Our goal is to give clients the best solution and after-sale service possible.

Benefits that Our Customers Get

Easy to Scale

With our platform, you can start with only one user and scale to thousands.

Full Training

We'll install, setup, configure and train your employees on how to get full usage from the advanced features.

Easy to Maintain

95% of support queries can be solved remotely. This eliminates downtime and reduces costs.

Mobile Softphone

Download the IOS or Android applications to use your office phone and features on the road or from home, using your smartphone.

Telephone Management System

Log into your dashboard to view reports on call usage and important call KPI's metrics.

Redundancy

Ensure business continuity with multiple redundancy options that keep your phone's ringing even when the power goes down. 

Advanced Features

Our platform comes standard with many premium features like:


  • Music On Hold
  • Auto Attendant
  • Smart Call Routing
  • Call Hunting
  • Email Integration
  • Voicemail
  • And more

Our PBX Packages Included

Sign up for any of our Cloud-X Hosted PBX Packages and get access to world class features.

Read our PABX Quote page for more info on how to get a quick quote for your hosted pabx phone system.

Features Cloud-X License
Telephone Management System (TMS)
Music On Hold
Auto Attendant
Smart Call Routing
Call Hunting
Email Integration
Voicemail
Desktop Softphone
Number Portability
Free Interbranch Calls
International Dialing
Unlimited Support
Call Recording Optional
Mobile Softphone App Optional
Video Conferencing Optional
Auto Dialer Optional
Call Centre Licenses Optional
GET A QUOTE

FAQs

Got a question? We’re here to help.

  • What is Hosted PABX (Explained the Easy Way)?

    It’s a business phone system that does not require a physical pabx at your location. Instead you access a pabx hosted elsewhere using the internet.

  • What Hardware Do I Need with Hosted PABX?

    The only hardware you need is:

    • A network switch
    • A Router
    • Cabling
    • Phones
  • What Type of Phones Can I Use?

    We support Yealink and other popular brands. You can also use your smartphones through our IOS and Android applications.

  • Can I Keep My Existing Number?

    Yes, you can keep your own number or we can give you new numbers.

  • What Phone Numbers Can You Offer Me?

    We have several types of numbers available. Please contact us to check which numbers we have stock of.

  • Will My Existing Internet Connection Work with Hosted PABX?

    It might be suitable but we will advise after doing a site evaluation for you. If required we can provide you with the right connectivity solution to support your business.

  • What is the Installation Process?

    Our installation process is simple:

    • First we do a free on-site assessment
    • Then we check to see what connectivity you have available. If we order connectivity we will give you a temporary LTE solution.
    • Then we order the stock and come install it.
    • After installation we give you training on using your new business phone system.
    • After our technician leaves you will be up and running and can rely on our rock solid support should anything go wrong.
  • What Happens to My Phones if My Internet Goes Down

    We will in most cases recommend a LTE fail-over solution for redundancy. So this will kick in to keep your phones up and running should your fibre or microwave links go down.

  • What Purchase Options are Available?

    We have multiple payments options available including cash and rental plans. Our most popular is a rental option that includes a service and support SLA.

  • How Do I Apply for Finance?

    If you have good financials and have been operating for more than 2 years then getting finance should be very easy. For other newer businesses we can negotiate finance terms with one of our many finance houses or even do an in-house rental. Speak to us about how we can help your business get finance.

Trusted by more than 1374 companies

Telecoms Resources For Your Business

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Simply offering the best products or the best services just isn’t enough to stand out from your competitors. Customers today expect more. They expect the best in service - and they expect it 24/7. Modern consumers are inundated with choice. And with endless options for every possible product and service - right at their fingertips - it’s no wonder they are pickier and harder to satisfy than ever before. Just as crucial as having friendly and well-informed staff communicating with your customers - are the tools they are using. A well implemented VoIP Phone System for example, will allow your business to provide your customers with the best quality in modern customer service. Six Ways VoIP Improves Customer Service:
by Tyla Jonker 29 Jul, 2022
When it comes to cutting down on unnecessary business expenses - one area that allows for significant cost savings is a business’s telecommunications. It’s easy for companies to lose track of what they are actually paying for when it comes to their telecommunications.. Leading to bills that cost far more than they actually should. Cutting down on your telecoms costs doesn't have to be a difficult process. Below, we have listed six simple steps that you can follow to maintain effective communications - while getting rid of unnecessary expenses and reducing your business’ overall telecoms costs. Reducing Telecoms Costs in Six Simple Steps
by Tyla Jonker 13 May, 2022
It’s 2022 and let’s face it - Traditional phone systems are no longer keeping up with our modern business needs. The time has come to do away with old copper phone wires and expensive call costs. This is where the Modern PABX comes into play. But what are these phone systems and how could one benefit your business? Our Top 7 PABX FAQs: 1. What is a Hosted PABX System? A hosted or Cloud-Based PABX is a business phone system that does not require telephone lines or a physical PABX at your location. 2. What Are the Key Benefits of a Hosted PABX System?
by Tyla Jonker 16 Mar, 2022
Looking to improve both the quality and productivity of your virtual meetings? In light of recent times, it’s no wonder that such a significant number of businesses and organizations are opting for a more virtual approach when it comes to their communications.  This is especially true when it comes to meetings, conferences and training sessions. Whether it be to cut down on the high costs of travel or purely due to the flexibility that virtual conferencing provides… ‘Remote’ meetings have become a regular part of our workflows, and they’re here to stay. With that being said, how do we ensure the productivity of our Virtual Meetings?
by Tyla Jonker 11 Mar, 2022
Looking for a phone system for your small business? Selecting the right Business Phone System (one that meets both your current and future financial and operational needs) is crucial. In order to find the right system for your business, you will first need to do some planning and research (as you would when purchasing any other office equipment). 7 Simple Steps To Choosing Your Business Phone System:
by Steven Jonker 01 Feb, 2022
When the pandemic hit and employees were sent to work from home, business owners were left in a panic. Trying to find new solutions just to be able to keep operations running somewhat smoothly. Now that most businesses are opening back up, many have moved to a more permanent work from home model or some type of hybrid working model. And so, the need for a more adaptable, virtual phone system is more evident than ever before. The answer to this is without a doubt - A PABX Cloud-Based Phone System . These virtual phone systems have revolutionized the way many businesses communicate and allowed for them to keep their operations running - despite the hardships that the pandemic has brought about. What is a Virtual PABX Phone System? A Cloud PBX (also known as Virtual or Hosted PBX) is a type of IP (Internet Protocol) phone system, hosted on a single or multiple safe (off-site) data centers. These virtual phone systems make use of an internet connection to a VoIP service provider instead of traditional copper wires. The service provider takes care of everything from installations and training to day to day procedures like the routing of all incoming and outgoing calls. The Benefits of PABX for Businesses During the Pandemic: From their significant cost savings, the numerous features they offer and most notably - the fact that they allow for efficient remote working, let’s have a look at how your business can benefit from a virtual PBX phone system… Reduced Costs - No up-front costs / No installation fees / Low monthly service fees Low-Cost International Calling Quick Set Up and Activations Remote Working & Flexibility Unified Communications Remote Support Keep Existing Business Numbers Excellent Voice Clarity Rich in Features Reduced Costs of PABX in Businesses: The pandemic has had a heavy financial impact on businesses and individuals across the globe. That being said, budgeting and saving on costs wherever possible has become more apparent now than ever before. Communications make up a large part of any business’s expenses. And so, switching to a phone system that is going to save on costs is pretty much a no brainer. PABX phone systems have proven to save businesses who make the switch up to 55% on their overall and monthly telecom bills. Now let’s have a look at how these Cloud-Based Phone Systems can Reduce Your Telecom Costs : Switching to a modern PBX system eliminates the need to pay upfront for expensive installations while saving on other expenses in the form of repairs, downtimes and maintenance. You will be charged on a usage basis (paying only for the hostage space and bandwidth that your business actually needs). You will no longer need to pay any additional physical hardware, software, maintenance or upgrade costs as virtual PBX systems make use of an internet connection. Remote Working & Flexibility With PABX: Flexible communications have always been important, and the COVID-19 pandemic has put even more of an emphasis on this. Ongoing communication is important for those who work from home as they need to be as productive and engaged as traditional employees. Virtual phone systems are able to provide employees with phone numbers that can be used anywhere (and on any device) as long as they’re connected to the internet. Employees can answer calls on their laptops, VOIP phone handsets, or through apps installed on their smartphones, all while using the same number they would use when in the office. Unified Communications: PABX systems offer a single platform that is able to support multiple forms of communication. They allow for better employee collaboration as well as simplify the way that businesses connect with their customers (whether employees are working from home, on the go or at their office desks). These applications allow employees and team members to easily send in-meeting messages, initiate video calls with colleagues, quickly capture urgent information by initiating call recordings, or make telephone calls directly from CRM dashboards. Remote Support & Fewer Downtimes Downtimes can be disastrous in any business environment. When a traditional phone line or on-premise PBX goes down, on-site technicians are needed in order to repair any issues. This can waste valuable time and lead to a halt in your practice’ communications. And not to mention - mean for unnecessary contact with technicians. Making use of a modern business phone system will allow for your support requests to be handled remotely and resolved within minutes. With the ongoing pressure to limit contact during this pandemic, remote support can mean safer and far more efficient operations. PABX Features For Businesses Facing The Pandemic: Virtual phone systems come with many advanced features , some being standard and some being additional ‘add-on’ features. These features have been designed to optimize and ease communications and workflow, with many of them dedicated to simplifying remote working situations which is increasingly important in times like these. Automated Attendants The auto attendant feature allows each business to set up their own ‘virtual secretary’ according to their company's brand image. This advanced feature will ensure that no call ends up being left in the dark and will be able to automatically connect each caller to the right department or person whether they are working from home or in the office next door. Conference Calling In times like these, with more and more employees working from home and travel becoming increasingly difficult, the ability to conduct reliable conference calls is becoming a necessity. Conference calling allows users to add multiple callers to the conference and callers to ‘call in’ and join the conference. This feature eliminates the need for travel (which in many cases, the pandemic has proven impossible) and allows people to collaborate effortlessly. Find me/Follow me This feature is ideal for remote working situations, from sales reps working ‘on the go’ to employees working from home. In order to keep your business’ operations running, you may need to optimize your mobile work possibilities. And your employees will need to be contactable, no matter where they are. This is what the Find me/Follow me feature of a hosted PABX system has been designed for, enabling calls (with just one number) to be routed to any number or device. And so, whether an employee is using a mobile device, landline or desktop, working from home or still regularly coming into the office, they can always be reached. Call Transfers With employees and team members no longer being ‘fixed’ to their desks, Hosted PABX systems will allow for calls to be transferred quickly and effortlessly to the correct people within your organization (whether they’re in the same office, another building, at home or in another country).. Call Forwarding The call forwarding feature of a virtual phone system allows for fluent ‘remote working’ by making it possible for employees to be ‘on call’ anywhere and at any time by giving them the ability to forward calls directly to their mobile devices. If the original extension is ‘busy’ or left to ring for a certain amount of time, the call will be forwarded, ensuring quality customer care and eliminating the risk of missing important calls unnecessarily. In Conclusion: Gone are the days of the traditional 8-5 office working model. The pandemic has brought about a change in the way businesses operate and in order to keep up with the times (and keep operating), business owners are being forced to innovate. Business telecoms are vital in any organization and let’s face it, traditional copper lines are just no longer cutting it. Virtual phone systems are becoming essential and equipping businesses with the features they need to thrive in times like these when we don’t actually know (from one day to the next) what the pandemic will bring. Looking for a PBX Phone System for your business? Contact us at X Corp for further assistance or feel free to try our Quick Quote Wizard to get your own custom PABX pricing today.
by Steven Jonker 24 Jan, 2022
Traditional copper wire telephones are becoming an outdated thing of the past with more and more businesses switching over to VoIP (Voice over Internet Protocol) - A modernized phone service that is delivered entirely over the internet. Instead of using a traditional phone company that charges you for calls, VoIP makes use of an internet connection to send voice and multimedia sessions between people. These sessions are flexible and can be made through softphones , smartphone apps, traditional phones, computer software and any other VoIP-enabled devices . That being said, VoIP is not simply a phone service but rather an all-round virtual communication system consisting of an array of features. Many of these features come standard with others being additional ‘add ons’ offered by your VoIP Service Provider . Below we have listed 18 of the most useful VoIP features all designed specifically to optimize workflow and operations within businesses… 18 Useful VoIP Features Explained: 1. Auto Attendant This feature acts as a ‘virtual receptionist’, replacing the need for a human switchboard by automatically answering, escalating, and routing all incoming calls. 2. Call Analytics As your VoIP system will run on many different devices (desk phones, tablets, smartphones and softphones) the call analytics feature will be able to record and process a variety of call data for you to easily review (from call session metrics and behavioral trends to individual employee performances). 3. Call Routing Advanced call routing will allow your company to organise exactly how and where your incoming phone calls are directed. Letting you easily route your inbound calls by customer type, purpose, issue or even staff performance and availability. 4. Call Queueing This is a vitally important feature for companies who handle large volumes of calls, allowing calls to be automatically queued based on priority and availability while notifying callers of their placements within the queues. 5. Call Transfer This valuable feature allows for calls to be easily and professionally transferred to the correct people within an organisation. 6. Advanced Call Management Advanced call management lets you hold, route, block and even prioritise incoming calls. This feature supports your front desk operations and reduces customer frustration by maintaining a high call quality. 7. Custom Music on Hold The music on hold feature lets you play generic or even customised music for your customers who are waiting for their call to be answered. 8. Find Me/Follow Me ‘Find Me’ lets your employees receive calls anywhere and ‘Follow Me’ lets customers reach the right agents across multiple phone numbers. Both of these call forwarding VoIP features enable calls (with just one number) to be routed to any number or device. 9. Instant Messaging The instant messaging feature of a VoIP system comes in handy, allowing for quick messages to be sent in place of emails and phone calls (as most modern customers prefer using instant messaging apps over making phone calls). 10. Three-way Calling A standard VoIP feature that allows three parties to participate on a single phone call. 11. Voicemail The basic voicemail feature allows callers to leave a short audio message if their call is not answered. Custom greetings can be set so that callers know what to expect after leaving their messages. The system then notifies agents of any new messages. 12. Voicemail to Email This valuable feature automatically transcribes and sends voicemail messages to the inbox of any relevant parties, ensuring that no caller gets left in the dark. 13. Voicemail to Text Similar to the voicemail to email feature, this handy option sends detailed voicemail-to-text transcriptions directly to the inbox of any relevant agents. 14. Video Conferencing Video conferencing increases all round collaboration by allowing users to add multiple video callers to a conference call and letting new callers easily ‘call in’ and join the video conference. 15. Push-to-Talk VoIP’s ‘push-to-talk’ feature allows coworkers to connect and communicate easily, at the push of a button, providing an intercom-like means of communication. 16. Call Recording Managing disputes and liabilities, training employees and call quality monitoring are made easier with this simple VoIP feature that records and keeps logs of each and every call made over the system. 17. Mobile App These mobile applications bring all the benefits of the VoIP system onto your mobile smartphones, meaning that you can run your office virtually on your smartphone by simply installing a VoIP app. 18. Hot Desking Hot desking (or hotelling) allows users to log into any shared device and automatically have access to personalized profiles and configurations. In Conclusion Equipping your office with a hosted telecom system will allow you to customize your communications, opting for features that your business will find useful and leaving out any unnecessary ones that you may not need. Working together with a dedicated service provider will assist you in getting the best out of your VoIP system in terms of both features and costs. Considering switching over to a virtual communication system? Contact us at X Corp today for more information on our VoIP services or to chat to one of our knowledgeable team members about making the switch. Or try our Quick Quote Tool to get your own customized VoIP quote today.
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